Primis Bank is one of the pioneering banking service providers for retail users and small, mid & large-sized businesses in the US. It offers personal banking services like bank accounts facility, loans, payment protection, phone banking, bill pay, cash collection, cheque book and passbook collection on requests. It has online banking & bill pay, cash flow management, and business line of credit for businesses,thus ensuring 24×7 control over customers’ personal and business finances.
We are part of a fast-paced business era, wherein we can witness digital transformation accelerating the Fintech industry’s growth and banking rapidly becoming a technologically advanced sector. Thus, to keep up with the digital savvy consumer and to thrive in the fast-paced technology-led market, Primis Bank had to:
The above three problems led Primis Bank to seek a reliable technology partner to build a mobility solution that best suits their business needs and helps them grow.
After understanding Primis Bank’s product vision in the discovery phase, our vastly experienced team focused on building a scalable mobility solution for Primis Bank’s customers and internal workforce.
A Modern Mobile Banking App –
In Phase one, we designed & developed a smart banking app with all the features of a new-age customer experience. It also acted as an all-in-one mobility solution that was personalized, faster & accessible on the go.
All-in-One Web Admin Console –
A robust web-based backend for seamlessly maintaining the customer’s financial data safely and automating the business operations.
PCI Compliant Cloud Architecture
In this phase, a PCI-Compliant & Secure Cloud Solution was implemented to manage its IT infrastructure for storing, processing, and transmitting financial information.
Copper Digital empowered Primis Bank with a next-gen mobile strategy and ensured that all its business needs were addressed. We equipped Primis Bank with an innovative digital banking solution to introduce its customers to a new-age banking experience.
The highly consultative and tech-agnostic approach adopted in the solution building helped Primis Bank to automate business processes, provide multi-location real-time access, and ensure compliance management & data security.
As an outcome, Primis Bank witnessed a growth of up to 40% in customer base, a significant increase in retention rate, a reduction in operational cost, and minimized its opportunity loss.