Leverage Intelligent Automation to Eliminate Errors & Drive Efficiency

Copper Digital’s intelligent automation services are designed to augment your workforce, not replace it. With 78% of employees expressing the need for AI-powered tools to empower their routine system of record, our solutions focus on handling repetitive tasks, freeing your employees to focus on higher-value activities that require creativity, strategic thinking, and human interaction.

While cost reduction is a significant benefit, Intelligent Automation offers a multitude of advantages. Here are a few key areas:

• Enhanced decision-making: Automation unlocks valuable data insights that empower data-driven decision-making. You can gain a clearer picture of bottlenecks, customer behavior patterns, and resource allocation.
  
• Improved customer experience: Automation streamlines processes like order fulfillment and customer service inquiries, leading to faster response times and fewer errors. This translates to a more positive customer experience.
  
• Increased employee satisfaction: Repetitive tasks are often demotivating. Automation frees your employees to focus on more engaging and strategic work, boosting morale and job satisfaction.
• Rapid digital transformation: Process discovery powered by Intelligent Automation enables stakeholders to visually identify variances in identical processes across multiple geographic regions, teams, and roles, along with associated metadata. This visibility drives continuous improvement and strategic alignment.

Intelligent Automation solutions are industry agnostic and work at scale. Use cases range from task automation, invoice processing, digitized employee onboarding, end to end automated procure to pay processes, automated complex reporting, API and middleware free data movement, automated ERP/SCM/PLM data manipulation, and more.

The time it takes to implement Intelligent Automation in your organization depends on a few key factors: how complex your processes are, the size of your organization, and your current level of digital maturity. Complex processes and larger organizations generally need more time. Using pre-built solutions can be faster, but still requires some customization. If your organization isn’t very digitally mature yet, you might need to improve that first. For a personalized estimate, get in touch with our experts, and we’ll help you create a roadmap tailored to your needs.

Software bots work directly through systems interface across SaaS based, green screen applications, Citrix/VDI screens and even on premise application. Low code/No code is a core strength of our intelligent automation services. We have experience digitizing through the user interface across various systems without the need for APIs and middleware to ensure seamless data flow and maximize the benefits of automation for your business.

We believe in measurable results. We’ll work collaboratively with you to define key performance indicators (KPIs) aligned with your specific goals. This may include metrics like processing times, error rates, customer satisfaction scores, or cost savings. Our solutions provide data-driven insights that track progress toward your KPIs, allowing you to continually monitor and optimize the effectiveness of your automation strategy. Additionally, Copper Digital will conduct end-client workshops to evaluate the “as is state” and share the ROI after the processes are digitally optimized for automation based on current costs. This may include reconfiguring existing business applications, retaining the client workforce, and automating business processes for higher ROI.

Any business process that is currently on the digital landscape is an excellent model for optimization through Intelligent Automation.

Key business areas would include:

• Manufacturing: Process that involved extensive data entry and movement across multiple modules such as finances, sales and marketing, procurements, asset management, human resource are part of an integrate enterprise within the ERP application. Warehouse operations for stock.
  
  
• BFSI processes: Top use cases in the BFSI sector range from loan processing, credit checks, KYC, back office operations, contact center operations, ticket management, compliance reporting to name a few.
  
  
• Routine business operations: Collating data from multiple systems, employee expense management, payroll cycle, business reporting, employee IT support, CRUD actions across business systems.