Case Study
Avatar Home Health, Houston: from 10pm OASIS to next-day billing.
Avatar Home Health is the on-site pilot that surfaced our nine value drivers. We deployed intake and documentation, and the nurses brought us back into every operational meeting that followed.
The setup
Avatar runs Kinnser, with home health nurses spread across the Houston metro. The OASIS Start of Care was the bottleneck — every nurse finished at night, QA backlog grew, billing slipped.
What we deployed
- Automated referral ingestion.
- OASIS Start of Care automation.
- Visit note automation.
- Human-in-the-loop QA layer.
- Kinnser push integration.
What changed
Nurse finishing time dropped to under ten minutes. QA shifted from review-everything to spot-checking. Billing moved to next-day across census. The agency reported clear retention signal from on-site nurses within the first 60 days.