LUPA & PDGM

    Cancelled Visit

    Scheduled visit that is withdrawn before it occurs due to patient, clinician, agency.

    Definition

    A Cancelled Visit is a scheduled visit that is withdrawn before it occurs due to patient, clinician, agency, or external circumstances.

    Why it matters

    Cancelled visits should be documented promptly so schedules can be adjusted to maintain appropriate visit frequency and avoid LUPAs when clinically appropriate.

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