LUPA & PDGM
Missed Visit Rate
Percentage of scheduled home health visits that were not completed because of patient refusal.
Definition
Missed Visit Rate is the percentage of scheduled home health visits that were not completed because of patient refusal, hospitalization, staffing shortages, weather, or other documented reasons. Formula: (Missed Visits ÷ Scheduled Visits) × 100
Why it matters
A high missed visit rate may affect patient outcomes, clinician productivity, and reimbursement.
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Conversations on lupa & pdgm
Episodes from Inside Home Health that put Missed Visit Rate in operational context.
