What should I ask during a home health documentation software demo?

A software demonstration should reflect your agency's real workflows-not a generic sales presentation.

Ask vendors to demonstrate:

• Start of Care documentation
• OASIS-E assessments
• Skilled Nursing visit notes
• Voice documentation
• Mobile iPad workflows
• Medication reconciliation
• Wound photo capture
• Human review before submission
• QA workflows
• Direct EMR integration
• Referral intake
• Physician order management
• HIPAA and SOC 2 controls
• Billing workflow
• Implementation timeline

Also request customer references from agencies with a similar census, staffing model, and EMR environment.