Finding the Wedge — Why Home Health, Why OASIS, Why Now

with Arvind Sarin · CEO, Copper Digital

Arvind walks through the wedge — how Copper landed on home health OASIS documentation after trying several other AI healthcare automation angles, and what the Avatar Home Health pilot taught the team about pricing, deployment, and the real value drivers.

Key takeaways from Arvind Sarin

CEO, Copper Digital · Inside Home Health podcast, Episode 2

The points below are drawn from Arvind Sarin’s remarks in this episode; figures and examples reflect their firsthand experience.

• We tried several AI healthcare wedges before landing on home health OASIS.
• The pivot was catalyzed by Aakash's passing and 18 months of customer development.
• The Texas Kinnser concentration is a strategic moat — 40%+ market share, 1,900+ agencies.
• Pricing landed on $20 per OASIS SOC — proven through the Avatar pilot.

Transcript (excerpt)

Interview between Host and Arvind Sarin, as question-and-answer exchanges.

HostArvind, you started 2025 unsure of the exact wedge. Tell me about that period.

ArvindWe tried several AI healthcare angles — answering services, intake automation, scheduling. Each had a real problem, but none had a clean revenue model that scaled past pilot.

HostWhen did OASIS click?

ArvindWhen we started showing nurses the early prototype and they wouldn't give it back. The reaction wasn't 'this is interesting' — it was 'when can my agency have this.'

HostAnd the Texas concentration sealed it.

ArvindRight. 1,900+ home health agencies in Texas, 40%+ on Kinnser. Solve one EMR integration well and you have a moat that's hard to replicate from outside the market.

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